PRIVACY POLICY
Last updated: 20 August 2026
Bliss Nuptials and Events
1 Hutson Terrace, London Road, Purfleet, RM19 1SB
Email: info@blissnuptials.com
Website: www.blissnuptials.com
1. Who we are
Bliss Nuptials and Events ("Bliss Nuptials", "we", "us" or "our") is a London-based wedding planning business providing wedding planning, wedding management and related services.
We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, enquire about our services, work with us or choose to receive communications from us.
2. Information we collect
Depending on how you interact with us, we may collect:
Your name
Email address
Telephone number
Wedding date
Wedding venue
Approximate guest numbers
Information about your wedding plans and requirements
Information you provide when enquiring about or booking our services
Information you provide when communicating with us by email, telephone, WhatsApp or social media
Information you voluntarily provide when subscribing to Bliss Wedding Notes
Information about how you use our website, where cookies or similar technologies are used
We only ask for information that is reasonably necessary for the purpose for which we collect it.
3. How we use your information
We may use your personal information to:
Respond to wedding enquiries and requests for information
Provide quotations and proposals
Plan and deliver our wedding planning and management services
Communicate with you about your wedding
Manage bookings, payments and contracts
Provide customer service and ongoing support
Improve our services and customer experience
Send you Bliss Wedding Notes and other marketing communications where you have given appropriate consent
Comply with our legal and regulatory obligations
Protect our business and prevent fraud or misuse of our services
4. Marketing communications
If you choose to subscribe to Bliss Wedding Notes, we may send you occasional emails containing wedding planning advice, inspiration, news, updates and information about Bliss Nuptials services.
You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us at info@blissnuptials.com.
We will not add you to our marketing list simply because you have made an enquiry where consent is required.
5. How we collect your information
We may collect information:
Directly from you through our website enquiry forms
When you contact us by email, telephone, WhatsApp or social media
When you subscribe to Bliss Wedding Notes
When you book or purchase our services
When you otherwise voluntarily provide information to us
We do not buy email marketing lists.
6. Who we share your information with
We may use trusted third-party service providers to help us operate our business and provide our services.
These may include:
MailerLite, which we use to manage our email marketing and subscriber list
Wedding management and planning software
Payment providers
Website hosting and technology providers
Professional advisers where necessary
Wedding suppliers where sharing information is necessary to coordinate your wedding and provide our services
We take reasonable steps to ensure that third-party providers handle personal information appropriately.
7. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining appropriate business records, resolving disputes and complying with legal, accounting or regulatory requirements.
If you unsubscribe from marketing communications, we will stop sending you marketing emails and retain only the information necessary to record your opt-out and prevent further unwanted marketing.
8. Keeping your information secure
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
9. Your rights
Depending on the circumstances, you may have rights under UK data protection law, including the right to:
Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how we use your information
Object to certain uses of your information
Withdraw consent where we are relying on consent
Request your information in a portable format where applicable
Object to direct marketing at any time
To exercise your rights, please contact:
info@blissnuptials.com
10. Complaints
If you have concerns about how we have handled your personal information, please contact us first at:
info@blissnuptials.com
You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.
11. Cookies
Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.
The types of cookies used may depend on the services and technologies installed on our website.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology or legal requirements.
The latest version will always be available on this page
